Mpesa is Kenya’s most popular mobile money service. A majority of Kenyans use the service to send and receive money, make payments, make savings and seek short-term loans. The platform charges various rates depending on the nature of transaction.
The rates were revised at the start of the year 2021 following a period of free transactions in sending and receiving money of up to Ksh 1,000. This was to encourage Kenyans to switch to cashless options in the fight against Covid-19.
Moreover, Mpesa from Safaricom will retain the increased holding limit of one’s M-pesa account at Ksh 300,000. Small and Medium Enterprises will continue to enjoy this service in handling their payments.
Free transactions from M-pesa to Banks allowing as many people as possible to stay away from cash options that contribute towards the spread of Covid-19 will also remain in place.
Below are the revised charges which saw a reduction from the previous rates issued pre-covid.
Read: Updated Safaricom Mpesa Charges 2020: Sending and Withdrawal Rates
| AMOUNT | WITHDRAWAL FROM AGENT |
| 1-49 | N/A |
| 50-100 | 10 |
| 101-500 | 27 |
| 501-1000 | 28 |
| 1001-1500 | 28 |
| 1501-2500 | 28 |
| 2501-3500 | 50 |
| 3501-5000 | 67 |
| 5001-7500 | 84 |
| 7501-10000 | 112 |
| 10001-15000 | 162 |
| 15001-20000 | 180 |
| 20001-35000 | 191 |
| 35001-50000 | 270 |
| 50001-150000 | 300 |
